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Technical Specialist

2.00 to 5.00 Years   Bangalore   03 Mar, 2023
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    What will make you a good fit for the role Should also have experience in:
    • Experience of working on Cisco products
    • Cisco CCNP Collaboration or CCVP certification (possible consideration if 2 CCNP track exams have been completed and the ability to obtain CCNP certification within 3 months can be demonstrated.)
    • 4 + years of experience in a technical support environment working with Cisco products
    • Proven experience design, implementation and troubleshooting.
    • Knowledge on Call Manager, Unity Connection, IM & Presence.
    • Knowledge on Voice gateways, FXO, FXS, E1, T1
    • Knowledge on Voice protocols SIP, MGCP, SCCP, H.323
    • Knowledge on Telepresence codec, TMS, VCS-C & E
    • Knowledge on UCCX, Finesse, CAD
    • Knowledge on Attendant console, CMS, WebEx, WebEx teams, PLM
    ,

Keyskills :
windowstroubleshootingslacustomer relations

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