skillindiajobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Technical Support Specialist and Service Desk

1.00 to 6.00 Years   Bangalore   28 Jun, 2023
IZEE MANPOWER CONSULTANCY PVT LTD
Job LocationBangalore
EducationNot Mentioned
SalaryRs 3.5 - 6 Lakh/Yr
IndustryBPO / Call Center
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    Hi,Skills:
    • Service Desk/ Tech support process / Cloud Computing Process
    • Excellent communication skills C1 equivalent proficiency
    • Response, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries.
    Technical expertise:
    • Knowledge of cloud computing and types of cloud computing
    • Knowledge of Mail server settings IMAP , POP and SMTP
    • Knowledge of Domain Server Concepts like DNS ( Domain Name Server/Domain Naming System) , DKIM and DMARC
    • Knowledge of SPF (Sender Policy Framework) or SPF records /TXT records, MX records, CNAME
    • Experience in working on Active Directory
    • Experience of Internet Protocols LDAP (Lightweight Directory Access Protocol )
    • Experience if SSON (Single Sign On)
    • Experience of API (Application-Programming Interface)
    • Intermediate knowledge of Prevention of Spam, Phishing and Malware
    • Intermediate knowledge of T/S Small Forms (iOS, Android, Windows)
    • Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite, of O365, Messaging, Outlook 2013-19, Skype for Business, Microsoft Teams, SharePoint and OneDrive for Business
    • Experience of working within a busy ICT Service Desk environment, showing experience of systems, support, diagnostic and resolution.
    • Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions
    • Intermediate knowledge of Network collaborations & VPN T/S, TCP/IP, OSI, Network devices and carriers.
    • Basic networking knowledge
    Regards,Veera-hidden_mobile

Keyskills :
voicesupportit helpdeskchat processtechnical helpdesktechnical supporttechnical service deliveryservice desktechnical

APPLY NOW

Technical Support Specialist and Service Desk Related Jobs

© 2020 Skillindia All Rights Reserved