telecollection Executive

1.00 to 4.00 Years Bangalore 16 Oct, 2022

Job Location	Bangalore
Education	Not Mentioned
Salary	Rs 1.5 - 3.5 Lakh/Yr
Industry	BPO / Call Center
Functional Area	Customer Service (Domestic)
EmploymentType	Full-time

Job Description

Job descriptionManage accounts for collection of overdue repaymentsContact customers to ask about their overdue paymentsSend out past due notices for delinquent accounts or for missed settlementpaymentsInvestigate and resolve complaints related to repaymentsReport address changes / Phone number changes and maintain files oncorrect and current contact informationMonitor high risk, high value accountsInvestigate historical data for each defaulterTake actions to encourage timely debt paymentsProcess repayments or coordinate with internal teams for the sameUpdate account status records and collection effortsReport on collection activity and accounts receivable statusCoordinate with city teams and Legal team for fast Recovery.What are we looking forMinimum 2-4 years of experience in the area of debt collectionGood communication skills - Ability to communicate in both Hindi andEnglish effectivelyAbility to work in cross-functional settingsRegardsShamithahidden_mobilehidden_email

Keyskills :
prepaymentcredit controlpayment collectioncollections processcommunication skillsoutbound callingcustomer service

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telecollection Executive

Job Description

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