Urgent candidates for Cloud Engineer

Job Description

Job Title: Cloud EngineerLocation: BangaloreAbout RWS:RWS Holdings plc is the world s leading provider of technology-enabled language, content management, and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business-critical content at scale and enabling the protection and realization of their innovations.Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content, and market access challenges through our collective global intelligence, deep expertise, and smart technology.Customers include 90 of the globe s top 100 brands, the top 10 pharmaceutical companies, and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government, and telecommunications sectors, which we serve from offices across five continents.Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).For further information, please visit: www.rws.comRWS Language & Content Technology division: Offering the latest innovations in language and content management technology to help enterprises engage with global audiences across any device. Our language technology enables enterprises to automate and manage the entire content lifecycle. And our web content and structured content management technology support the creation, translation, and delivery of global content at scale in ways that are efficient, secure, and compliant. The combination of our language and content technology enhanced with state-of-the-art Machine Learning offers the capability to manage the end-to-end translation supply chain.About The Role:RWS is a global innovator in language translation technology, services, and content management, serving 80% of the FTSE 100 companies. We are seeking to appoint a Cloud Engineer to join our team and help us manage and deliver a world-class service for our enterprise translation platforms. This is a role working within a busy team on a shift rotation covering 24x5 to provide high-quality technical support for RWS s hosted application servers. The successful candidate will thrive in a challenging environment where they will be required to balance the need for performing critical maintenance tasks on servers, providing excellent 3rd line support as well as assisting with work towards ongoing and future technology projects. The successful candidate will be mentored by a senior engineer to develop skills in hosting systems architecture, design, and implementation for new services, making sure those meet the requirements for scalability and resiliency while at the same time being cost-effective. They will also work closely with our Project Management team on technical programs within the cloud environment, as well as fulfill smaller technical projects directly. As part of our Cloud Services organization, the successful candidate and their team will contribute to providing the best uptime, performance, and security for RWS s hosted customers and ensure we continue to develop these services in support of the business needs. This is an exciting opportunity to join a project-driven team that will drive a culture of continuous improvement and DevOps collaboration from within our operational group.Responsibilities:
• Design and implement automated test modules
• Execution of tests and assurance of consistency and correctness
• Production of traceability and coverage matrixes
• Reporting progress, results, and defect diagnosis
• Setup and maintenance of test environments
• Contribution to Quality Assurance improvement projects
• Involvement in manual test activities when required.
Requirements:
• Maintain and develop cookbooks in source control to implement declarative configuration where possible for both RWS products and infrastructure to ensure a controlled and consistent environment.
• Plan, monitor, and progress other technical projects to implement infrastructure and process improvements and contribute to departmental strategic projects.
• Manage our server estate and respond to system alerts from RWS data centers/cloud environments, undertaking corrective action where possible to prevent alerts from becoming critical.
• Support and troubleshoot issues with Microsoft Server platforms: 2008, 2012 and 2016
• Day to day administration of Active Directory, Group Policy, DFS, IIS, and Failover Clustering
• Take ownership of and provide regular updates on all tickets assigned (incident, request, change, problem), planning own time effectively to deliver what is required within ticket OLA.
• Deploy, optimize, troubleshoot, and upgrade RWS s Enterprise Language applications (.NET and Java), carefully managing risk throughout and adhering to RWSs Change Management policy.
• Troubleshoot issues in a methodical manner, recording details of investigative work and remedial actions taken.
• Using Powershell or other suitable languages, author and maintain scripts to automate repetitive tasks and eliminate manual work.
• Ensure Windows patching and Anti-virus are up to date and servers backed up and tested.
• Ensure server/process documentation is up to date and appropriate or create documentation where none may exist.
• Document and share knowledge within the team.
• Communicate effectively with Development and Support teams, escalating issues appropriately.
• Contribute to planned maintenance and continuous improvement initiatives.
• Maintain a good knowledge of IT technologies and developments.
• Once trained to participate in the out-of-hours monitoring rota and occasional out-of-hours scheduled work.
• This role may occasionally require you to work from a different RWS office or client site.
Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism, and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed to ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity, and trust. All employees have a right to be treated with respect and dignity. RWS operates in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity, or disability are taken into consideration.We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.RWS is an Affirmative Action Employer. Qualified applicants will be evaluated for employment without regard to race, color, religion, sex, national origin, veteran, and disability status. For more information about EEO/AAP legislation please visit: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf Recruitment Agencies: RWS Group PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.,

Keyskills :
troubleshootingcustomer value3rd line supportweb contentactive directorystock exchangemysql