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Urgent | Opening for Customer Service Executive in No Broker (Banglore)

1.00 to 6.00 Years   Bangalore   06 Mar, 2022
A2Tech Hiring For No Broker
Job LocationBangalore
EducationNot Mentioned
SalaryRs 3.0 - 4.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Urgent | Opening for Customer Service Executive in No Broker (Banglore)Job Title:- Customer Service Executive (CSE)Location: Kaikondrahalli, BangaloreEducation- Graduation/HSC qualified.Position Type: FulltimeSalary Range: Upto 4.5 LPA to 5.5 LPA (inclusive of Variable component & based on current relevantexperience)Excellent verbal and written communication skills.Good Interpersonal skills, numerical and analytical ability.Decision making skills.Language required: English & Hindi mandatory +Kannada/Tamil/Marathi preferred.Proficient in MS-Office (Excel, Word).Should be flexible for day shift- (9-hour of login between 8 AM - 10PM).Comfortable with working 6 days a week and the week off will be on weekday.About the company:-NoBroker is a 6-year-old disruptive real-estate platform that makes it possible to buy/sell/rent a house withoutpaying any brokerage. NoBroker also enables owners and tenants to interact with each other directly by using ourtechnologically advanced platform.NoBroker is the brainchild of Amit, Akhil and Saurabh, who are alumni from IIT Bombay, IIT Kanpur & IIMAhmedabad respectively in the year 2014. NoBroker was started because all of them believed that paying heftybrokerage cannot be the only option to find a new home. With this vision, the trio set out to change the realestate landscape in India. In the last 6 years, NoBroker has helped over lakhs of people find housing at almostminimal cost.With three rounds of funding of $151mn, it is well funded by key US, Indian, Japanese & Korean investors likeTiger Global, General Atlantic, SAIF Partners, KTB ventures and BeeNext. NoBroker is headquartered in Bangalorewith a team of 4000+ employees. Apart from Bangalore we are happy to serve cities i.e. Mumbai, Hyderabad,Pune, Chennai, Delhi & NCR.Employee Value Proposition:- Employee health insurance of Rs 1 lakh per year. Premium is paid by the company. Employees get free lunch and snacks. Employees are promoted every 6 months. Outstanding performers get promoted every quarter. Monthly reward and recognition to outstanding performers. Accelerated growth of employees and can become Assistant Manager in as early as 2years. Regular team parties and Annual Day outing for all employees.Role and Responsibility Customer Service Executive:- Inbound calling for customer service. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactivecommunication. Provide accurate, valid and complete information by using the rightmethods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits;follow up to ensure resolution. Keep records of customer interactions, process customer accounts. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.Interested Candidate Can contact HR Komal @ hidden_mobile or mail me ur CV at hidden_email

Keyskills :
customer serviceupselling

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