We are Hiring for - Software Engineering Manager

Job Description

• Our purpose is to use the power of communication to make a better world. For each other, for our customers, for society and our communities.
• Openreach provides services to entire UK through by planning the fibre on network, onboarding the customer, and servicing the customer in case of any faults. We have suite of systems in Logical Inventory, Service Design and Activation.
• This role would be key to have deep functional and technical knowledge to ensure we continue to support business while it is transitioning to Fibre from Copper.
• We will be doing replatforming, transformation, rationalization, simplification for various systems and this role would be key to future strategy using deep technical and functional knowledge.
Youll have the following responsibilities
• Strong Knowledge in Complex workstreams delivery of Openreach
• Strong Knowledge in Telco Domain Inventory, Orchestration/Workflow, Service Design and Activation
• Knowledgeable in setting up governance model of medium to large projects.
• Transformation
• Improve resilience in our ability to process Lead to cash & trouble to resolve order. This is the most important service area for OR.
• Deliver all production management capabilities for Business complex delivery (FTTP FTTC Ethernet etc) through Logical Inventory and Activation system stack etc.
• Rationalize and simplify the legacy stack by closing down legacy systems
• Migrate & Rationalize Customer speed inventory to strategic stack .
• Exposure to TmForum standards
• Strategy
• Define and own implementation of BT s Digital strategy of cost-transformation at the unit level. Target: While the target is on an annual basis, the strategy to achieve efficiencies year-on-year span across 3-5 years. For example, insourcing, colocation, vendor strategy, systems strategy, etc
• Develop Architecture and Engineering roadmap in conjunction with Architecture & Transformation
• Security, Compliance and 3LS
• Own the security, compliance, upgrade, patching, provisioning & decommissioning of infrastructure estate as per published plans
• Provide third line support for all components owned the unit.
• Operational Risk identification & mitigation
• Manage Inlfe
• Resolve the inlife issue within agreed SLA
• Produce Root cause analysis and Prevention of reoccurrence
• Establish appropriate proactive IT monitoring to capture the issues upfront
• Ensure Services are running as BAU and all Business KPIs are achieved
• The person will have experience in solution designing and managing different stakeholders/vendors. Understand the telecom domain well enough, especially the Service design and logical inventory, physical and logical planning, and ability to act as domain focal point
• Understand need of multiple projects and communicate them divisionally and/or cross-divisionally
• The lead will report to the Sr. Software Engineering Manager and execute an active role in the Leadership team in this unit.
• Experience in delivering products and managing different stakeholders/vendors
• Understand the telecom domain well enough, especially the outside plant inventory, spatial concepts and physical planning, and ability to act as domain focal point
• Understand need of multiple projects and communicate them divisionally and/or cross-divisionally
• Experience in designing & development in Core Java/JS/Angular JS technologies and lead from an Engineering point of view.
• Ability to do deep dive on technical areas and get the best outcome out of technically challenging situations.
• Able to mentor technical teams.
• The accountable representative of IT to all senior/exec level OR stakeholders.
• The role directly manages many senior FTEs globally across the UK and Asia Pacific regions and many other people at lower levels indirectly in total of about 5 to 6 FTEs. There are also subcontracted teams from multiple vendors, to contribute to the
• Drive strong engineering practices in the team
• Ability to Drive Planning Transformation working with OperationCTIO and Architects provide the right solution
• Thought leadership on technical delivery and the E2E pipeline, to ensure delivery is continuously improved by all teams in IT and OR. To continue to deliver increased value and output, while constantly reducing the costs required to run these platform teams by increased efficiency, and optimised teams that perform better as time goes on
Youll have the following skills & experience
• Keep senior stakeholders updated on the progress and issues affecting major and minor releases.
• Delivering positive customer experience and service delivered through the software developed. Transformational delivery experience.
• Managing stakeholder requirements and communications for major escalations.
• Creating a culture of continuous development that nurtures a world class software development practice
• Being a strong contributor within the Software Engineering profession.
• Strong knowledge on web based frameworks and latest technologies.
• Strong knowledge of GIS concepts, spatial technologies and Graph concepts, strong functional understanding of the physical access network.
• Working knowledge of performance tuning of application and continuous integration techniques.
• Effective verbal and written communication skills
• Effective leadership skills with strong motivational and people management skills that will influence and drive the team to success. Ability to lead significant people change programmes
• Ability to independently drive change within the team that will improve the overall efficiency and throughput.
• A clear understanding of the business imperatives and how they align with the wider company strategy.
• An extensive knowledge of the Business OSS / BSS stack.
• The ability to build a strong and effective network of relationships that can be exploited to ensure that issues get resolved quicker.
• Commitment to the role with regular out of hours working.
• Focus on driving solutions rather than highlighting problems, working collaboratively across teams.
• Coach, develop and mentor direct reports and matrix team, sharing best practice, to ensure team operates effectively to achieve business benefits.
• Experience in working with technically complex deliveries.
• Experience developing and designing Enterprise Application development Projects from an Engineering perspective
• Self-starter who can lead the way by setting up prototypes for technical teams to follow.
• Contribute to the definition of the team processes and standards.
• In depth understanding of Telecom product offering, Logical Inventory and Activation
• Possess B.E. degree in Computer Science or related field
• Possess typically above 12 years of previous software engineering or related experience.
• Possess strong skills in team management
• String in providing solution in plan and build domain.
• Should have closely worked with ARCHITECTS and Delivery leads in providing solutions/products
• Possess excellent written and oral communication skills
• Possess skills to handle operations challenges and in life issues.
• Strong exposure Java/J2EE
• Strong exposure and strong in Oracle, Database skills, UI design skills, JS skills, Linux scripting and troubleshooting skills.
• Should be able manage stakeholder
• Experience in leading team of 5 to 6
• Transformational delivery experience.
• Working with large Telco service providers is a plus
• Should have working experience on Micro service based arch and cloud based solutions
• Telecom certifications
• Java/Oracle certifications
• Experience in working with geographically dispersed teams
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Keyskills :
salesmarketingmissmart workingdrive changeroot cause analysisroot cause