Web Server Operations

Job Description

Technology is the key differentiator that ensures that we manage our global businesses and serve clients on a market-leading platform that is resilient, safe, efficient, smart, fast and flexible. The Technology division partners with our business units and leading technology companies to redefine how we do business in ever more global and dynamic financial markets. Our sizeable investment in technology results in leading-edge tools, software, and systems. Our insights, applications, and infrastructure give a competitive edge to clients businesses and to our own. Enterprise Technology & Services (ETS) delivers shared technology services for the Firm supporting all business applications and end users. ETS provides capabilities for all stages of the Firms software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications. The EC Web Service team is part of the Enterprise Computing Organization of Morgan Stanley. Our global team operates the core infrastructure supporting Application Delivery and Web hosting across Morgan Stanley, providing services to both internal and external clients. Our infrastructure includes F5/A10 Load Balancer environment, Apache, Tomcat, Websphere, Windows IIS servers, and in-house web-hosting platform. It is a large-scale and complex plant with highly automated tooling and intelligence built in. Most recently the team adopts best practise of Agile/Devops and is in the transition to SRE (Site Reliability Engineering) model. This role is for the Linux based Web hosting Level 3/SWAT team based in Bengaluru. The key products include Tomcat/Apache/Lightstreamer/Edge/Akamai Our day-to-day responsibilities also include: - Supporting a high number of application flows in an enterprise environment providing cloud-like experience for developers, especially key trading application platform. - Analyze the infrastructure requirements for Enterprise Business applications and providing the required applications support for the production Environments. - Using sophisticated network tooling to address network connectivity issues, fault analysis, failure avoidance, and the diagnosis and resolution of any other functionally impacting issues in distributed systems environments - Address L2 escalations, Incident management and Problem management - Drive migration projects and hygiene projects and collaborate with partner teams - Process improvement, automation, scripting, Writing technical documentation, providing training to users, *Skills Required - Over 5 years of experience in enterprise-level web-hosting and/or load balancing environment - Deep understanding of Apache, Tomcat web hosting product - Strong knowledge of WebSphere, Lightstreamer and load balancing - Strong knowledge internet and networking protocols, including TCP/IP, HTTP/HTTPS, DNS - Strong understanding of security protocols, e.g. SSL/TLS, Kerberos - Comfortable with system administration of Linux - Familiar with at least one scripting language: Perl, Python, Powershell, Shell - Knowledge of ITIL (change management, incident management, and problem management) - Strong organizational skills and the ability to manage multiple tasks and high pressure situations for outage handling, management or resolution - Effective communication with various user groups (developers, engineers) as well as remote team members - Drive to learn about new technologies, techniques and what it takes to be an integral member of this team

Keyskills :
software development life cyclehigh pressure situationsweb hostinguser groupshigh pressureload balancingfault analysisbusiness unitswealth managementinvestment banking