Front Office Agent

3.00 to 8.00 Years Canada, Bangalore, Noida, Chennai 18 May, 2022

PRIYA ENTERPRISES Hiring For Paramount Hotel

Job Location	Canada, Bangalore, Noida, Chennai
Education	Not Mentioned
Salary	Rs 2.5 - 6 Lakh/Yr
Industry	Hotel / Restaurant
Functional Area	Front Office / ReceptionistFront Office / Guest Relations
EmploymentType	Full-time

Job Description

We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurants operation to facilitate guests dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests departure.To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment.Front Desk Agent Responsibilities:Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assisting the reservations manager with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist.

Keyskills :
foreign languagestress managementschedulinginterpersonal communicationwritten communication

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