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Area Service Manager

10.00 to 12.00 Years   Chandigarh   05 Feb, 2022
Job LocationChandigarh
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Responsibilities & Key Deliverables To analyze the technical complaints of the vehicle in the field. To rectify defects in vehicles / overhaul aggregates. To maintain and handle internet based warranty. Ensure implementation of service processes at channel partners. Development of secondary channel. Feedback on companies as well as competitors products. Training of service managers. Work out special service support for strategic customers with channel partners. Ensure execution of spare parts order by all channel partners for sufficient inventory & for meeting spare parts target Secondary network for spare parts sales. Guide channel partners for manpower/facilities/equipment optimization. To ensure profitability of workshops of channel partners. MIS on service. Spare parts inventory management. Preferred Industries M&H Commercial Vehic Education Qualification Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical; Bachelor of Engineering in Mechanical General Experience 10 - 12 Years of experience in below-mentioned skillsService Strategy (Build & Implement) Product Knowledge & Application Customer Care & Service Management Customer Focus Capability Building Warranty Management (Service Quality) Dealer Manpower Management & DevelopmentJob Segment: Engineer, Engineering ,

Keyskills :
customer servicemanagementsalestatcrmservice center operationscustomer carecustomer focuschannel partnersservice processesproduct knowledge

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