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Associate Customer Support

0.00 to 3.00 Years   Chandigarh   02 Oct, 2023
Job LocationChandigarh
EducationNot Mentioned
SalaryRs 1.5 - 2.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Join Tech Mahindra and discover endless growth opportunitiesHiring for Premium Voice Process - WFOJob Location - ChandigarhQualification - HSC/Graduate/Post GraduateWork Experience - Fresher and experienced both can applySkills : Good spoken EnglishInterview Time - 10 AM - 3 PM (Monday to Saturday)Walk In Interview @ Tech Mahindra LTD - Plot No. 23, IT Park, ChandigarhJob Role# Identify and assess customers needs.# Build sustainable relationships and trust with customer through open and interactive communication.# Provide accurate, valid and complete information by using the right methods/tools.# Handle customer complaints, provide appropriate solutions and alternatives.# Keep records of customer interactions, process customer accounts and file documents.# Follow communication procedures, guidelines and policies.Tech Mahindra LTD -Plot No. 23, IT Park, ChandigarhContact -Shardha - hidden_mobilePragati - hidden_mobileMeenakshi - hidden_mobileVivek -hidden_mobileTanya -hidden_mobile

Keyskills :
spoken englishproblem solving

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