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Business Manager - Client Servicing

0.00 to 4.00 Years   Chandigarh   03 Sep, 2022
IndiaMART
Job LocationChandigarh
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

    Job Summary : - Servicing the existing clients.- Achievement of monthly, quarterly and annual sales targets by generating revenue from existing paid members.- Responsible for client retention, per client revenue optimization & renewals with his/her team.- Keep a close track on work in process, customer complaints and accounts receivables.- Monitoring and analysis of key data of the region allocated including sales figures, sales personnel, productivity ratios, clients work status and receivables.- Accurately forecasts weekly, monthly, quarterly and yearly revenue streams.- Identifying the opportunity & problem areas, preparing the action plan for achieving the key sales figures and presenting the Branch Sales reports.- Actively driving and ensuring sale target achievement, management of sales support function and timely work completion of customers.- Recruit, develop & ensure Retention of respective team by formulating their development plans, meeting their training needs and communicating with them on a regular basis.- Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel.- Drive performance incentive structure and sales promotion schemes.- Collecting market feedback and provide periodic updates to the management for formulation of policy & strategy.- To set up and deliver sales presentations, product/service demonstrations on daily basis with his/her team.- To ensure that all payments are collected as per the companys payment terms.- Ensure adherence to sales processes and requirements. Knowledge : - Knowledge and application of sales techniques such as: Rapport building, selling on emotion, building value in the product, and closing the sale.- Keen understanding of the business and technical contexts in which key accounts are situated. Skills : - Quick thinking and problem solving skills- Excellent verbal communication skills- Excellent active listening skills- Innovative vision and foresight to anticipate and create new opportunities that resonate with your customer. Attitude & Behavior : - Aggressive self-starter who inspires a diverse team- Positive and enthusiastic attitude- Handles Rejection well- Customer focus and result oriented approach,

Keyskills :
target achievementtraining needsclient retentionsalescustomer focustargetproblem solvingcustomer relationsbusiness developmentmarketingsales promotionbranch saleskey accountssales support

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