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Customer Support Executive (CSE)

1.00 to 5.00 Years   Chandigarh   23 Apr, 2024
Millions Kart Private Limited
Job LocationChandigarh
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    mWhat we can do for you:What you can expect from us We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success.We cant wait to see where your ambitions take you at Millions Kart. Apply today!We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.Responsibilities:Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to. enhance customer support. Maintaining a pleasant working environment for your team. Skills1. Graduation in relevant field.2. Excellent interpersonal and written and oral communication skills.3.Knowledge of CRM systems.5. Quick Learner & having catchning skills.6.Knowledge of mediation and conflict resolution techniques is preferableJob Types: Full-time, Permanent, FresherSalary: 14,000.00 - 16,000.00 per monthBenefits: Paid sick time Provident FundSchedule: Day shiftYearly bonusApplication Question(s): What is your current CTC What is your expected CTC Can you join the office quickly Can you commute daily to industrial area phase 2, ChandidgarhEducation: Bachelors (Required)Experience: total work: 1 year (Preferred,

Keyskills :
Excellent interpersonal skillsWritten communication skillsOral communication skillsKnowledge of CRM systemsQuick LearnerMediation skills

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