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Online Product Support

1.00 to 6.00 Years   Chandigarh   22 Apr, 2022
Allengers Medical Systems Limited
Job LocationChandigarh
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryMedical / Healthcare
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Responsibilities
    • Properly guiding, analyzing & recording requirements of clients while keeping in mind the companys Gap Analysis constraints & policies.
    • Giving proper online user training to client.
    • Guiding about the server / hardware configuration.
    • Preparing Site Readiness Form, customer site report, Gap Analysis Form/scope of work, Software maintenance Points, MOM, Training Job card, implementation Sign off from client.
    • Provide online support via on-line session whenever required to Client.
    • Your primary responsibility is to take care of client.
    • Given proper flow of any new process with DFD diagrams.
    • Take regular feedback from clients of newly implemented projects.
    • Give and take proper feedback of all tasks & projects.
    • Gathering & providing as much information related to competitors.
    • Any other relevant job assigned by the management occasionally.
    ,

Keyskills :
gap analysisuser trainingonline supportdfdmomcaretraininghardwaresoftwareanalysisrecordingreadinessmanagementmaintenanceimplementationUser Manual DevelopmentUser AnalysisDevelopment TestingUser Guide Creation

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