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Tele Caller Executive

1.00 to 5.00 Years   Chandigarh   23 Apr, 2024
FLY TIME EDUCATION CONSULTANTS
Job LocationChandigarh
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Client Outreach: Telecallers often reach out to potential clients who are interested in immigration services. This could involve cold-calling individuals or businesses to offer information about immigration processes, visa options, and legal requirements. Initial Consultation: Telecallers may conduct initial consultations over the phone to understand the clients immigration needs and provide basic information about the services offered by the immigration firm or consultancy. These consultations help in determining the clients eligibility and requirements. Appointment Scheduling: Telecallers schedule appointments for clients to meet with immigration consultants or lawyers. They manage the calendar of appointments, ensuring that clients are seen in a timely manner and that consultants have a full schedule. Follow-up Calls: After initial consultations or meetings, telecallers follow up with clients to provide additional information, answer questions, and assist with any. necessary paperwork or documentation. Follow-up calls are crucial for maintaining communication with clients throughout the immigration process. Documentation Assistance: Telecallers may assist clients over the phone with completing immigration forms, gathering required documents, and understanding the submission process. They provide guidance to ensure that clients have all the necessary paperwork in order for their immigration applications. Updates and Status Checks: Throughout the immigration process, telecallers keep clients informed about the status of their applications, any changes in immigration laws or policies, and upcoming appointments or deadlines. They act as a point of contact for clients to address any concerns or questions they may have. Customer Support: Telecallers provide ongoing support to clients, addressing inquiries related to their immigration status, visa applications, travel restrictions, and other relevant matters. They offer assistance and guidance to ensure a smooth and hassle-free immigration experience for clients.Job Type: Full-timeBenefits: Paid sick timeSchedule: Day shiftYearly bonusEducation: Higher Secondary(12th Pass) (Preferred)Experience: Technical support: 1 year (Preferred) tele sales: 1 year (Preferred) total work: 1 year (Preferred)Language: Hindi (Preferred) English (Preferred)Work Location: In person,

Keyskills :
Appointment SchedulingCustomer SupportTechnical SupportTele SalesClient OutreachInitial ConsultationFollowup CallsDocumentation AssistanceUpdates

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