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Analyst

2.00 to 6.00 Years   Chennai   20 Apr, 2022
Careernet
Job LocationChennai
EducationNot Mentioned
SalaryRs 50,000 - 3.0 Lakh/Yr
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Hi Jobseekers,Please find the attached Job description for the role of Issue Resolution Analyst.Requirement :
    • 2 6 years of Experience in AR Calling is only considered
    • Excellent Communication Skills both written and verbal.
    • Degree is Mandatory (No arrears, No diploma)
    • Flexible with US shifts (Cabs provided) ( 5.30pm-2.30 am)( 5 days work / Sat & Sun off)
    • Documents are mandatory ( Relieving letter ( from all the companies mentioned in resume) & Degree Certificate or Provisional))
    Required of all employees:
    • Excellent problem solving and investigative skills
    • Excellent organization and time management skills
    • A strong passion for delighting customers
    • Understanding of the needs of our clients and how attainment of our goals will meet those needs;
    • Focus on quality of service as our driving principle;
    • Understanding of, and dedication to, continuous improvement of our processes and ourselves to
    support athenas mission;
    • Eagerness to participate in change-oriented endeavors geared toward expanding our capabilities;
    • Willingness to vary job responsibilities as required to meet the needs of our clients;
    • Desire to learn as much as possible about our core systems;
    • Mastery of Microsoft Office applications, including Outlook, Word, Excel and Powerpoint; Proficiency
    with Visio a plushidden_email ,

Keyskills :
quality of servicear callingproblem solvingtime managementmicrosoft officeissue resolutioncommunication skillscontinuous improvementsunsatwordexcelvisiooutlookmanagementpowerpointcommunicationMulticast

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