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Telecom Jobs

Analyst-Telecom Operations

3.00 to 5.00 Years   Chennai   22 Mar, 2022
Accenture
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

    Skill required: Telecom Operations - Telecommunications Billing Designation: Analyst Job Location: Chennai Qualifications: Any Graduation Years of Experience: 3-5 years About Accenture Operations Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services all powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Network Operations vertical which ensures that we maintain a robust common integration framework to help communications clients address challenges, increase their margins, improve asset realization, improve customer service, increase revenues, reduce overall costs and accelerate sales cycles.The Telecom Operations team is involved in developing structures, processes, and capabilities for managing and monitoring telecommunications networks.You will be working on Telecom Billing which is a group of processes of communications service providers that are responsible to collect consumption data,calculate charging & billing information,produce bills to customers, process their payments and manage debt collection.You will be generating enterprise/consumer bills,working on buy-side domestic wireline access cost management, mobility access management, dispute negotiations, wireless roaming & access management. What are we looking for We are looking for individuals who have the following skillset:
    • Network Operations and Service Management
    • Problem-solving skills
    • Ability to establish strong client relationship
    • Strong analytical skills
    • Ability to handle disputes
    • Collaboration and interpersonal skills
    Roles and Responsibilities
      • In this role, you are required to analyze and solve lower-complexity problems
      • Your day to day interaction is with peers within Accenture before updating supervisors
      • You may have limited exposure with clients and/or Accenture management
      • You will be given moderate level instructions on daily work tasks and detailed instructions on new assignments
      • You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
      • You will be expected to constantly be on the lookout for ways to enhance value for your respective stakeholders/clients
      • The decisions you make impact your work and may impact the work of others
      • You will be an individual contributor as a part of a team, with a focused scope of work.
    Please note this role may require you to work in rotational shifts.,

Keyskills :
telecom billingcost managementcustomer servicebusiness processaccess managementservice providersnetwork operationsprofessional servicessalescloudbasicaccessroamingbusinessstrategy

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