Assistant Manager

Job Description

Position Purpose
• The candidate would be handling the cash & securities reconciliation process & MIS on regular basis. He will be responsible for interacting with Line Managers and the clients of BNP Paribas Group and needs to provide high quality of service to the internal/ external clients.
• He would have to handle a team of 5 to 6. He should also play a supervisory role for the rest of the activities related to other operational teams within the business unit.
• The Assistant Manager will be managing the daily operations/ workflow within the business group and helps the Manager in achieving the process deliverables. Solid technical understanding of the business is expected, including strong knowledge of TLM / Smart stream/ Intellimatch system.
• Demonstrated commitment to continuous process improvement is a key driver and prior exposure to Lean and Six Sigma is welcome.
• Prior exposure in migrating Reconciliation/ settlements related processes should be an added advantage.
• He should be able to articulate himself well and communicate well across all levels in the organization.
Responsibilities Direct Responsibilities Primary Responsibilities
• Perform/ ensure performance of the daily Nostros, Internal & Securities accounts reconciliation.
• Identifying exceptions and out of balance situations, and liaise with internal departments as required, to reach resolution in a timely manner.
• Performing a range of daily, weekly, monthly controls to ensure completeness of processing and that any inappropriate postings, matching etc. is identified and resolved promptly.
• Providing user training as required, improving the understanding of the control aspects of Intellimatch within the business.
• Analyzing trends in process exceptions identify root causes and propose solutions.
• Assist with various ad-hoc projects and new initiatives.
• Properly escalating and reporting aged items to senior management and audit.
• Analyzing the details/ references received in MT940/950 and MT535/536 and liaise with correspondent banks and Sub custodians in order to improve auto matching in Intellimatch
• Provide on the job training for new recruits, updating job procedures from time to time and collating information on the status and progress of tasks to the onshore location.
• Creating various rules to increase the percentage for the automatic matching process in Intellimatch
• Responsible for the internal integrity of the automated reconciliation via Intellimatch.
• Maintaining the static data in Intellimatch databases including new accounts set-ups, department setup, matching rules, and other static data.
• Liaising with other departments to ensure new account openings are completed promptly and accurately, minimizing opportunities for exceptions.
• Handling reject batches and formatting the files as per the requirement of Intellimatch
• Manual import of files via Recollector
• Defining references in the lookup table to automate assignments and avoid discrepancies in Intellimatch.
• Liaising with IT for any discrepancies or changes in the flat files received for import.
• Processing of transactions and completing within the agreed timelines.
• Eye for detail and errors/mistakes.
• Prioritize the work and conduct investigation with due diligence on all the discrepancies.
• People Management.
• Understanding the system architecture of internal applications.
• Understanding of Internal Process Procedures and guidelines
• Accountable to Maintain the BCP / BIA documents
• Contribute to maintain the BCP documentation for the entity:
• Keep up to date the list of members of staff involved in the BCP (including alternates) according to the needs expressed:
• Inform regularly and spontaneously the BC Manager on all relevant information impacting the business continuity plan
• Ensure that every employee knows the procedure to evacuate and knows where the safe assembly point is
• Taking corrective measures/action in consultation with the Senior Manager.
• Escalate unresolved open items to the respective business teams.
• Maintain Communication Channels with internal peer groups.
• Participate in Cross Training and ensure the Knowledge transfer between the team and processes is happening on periodic basis.
• Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members.
• Consistently evaluate and update documented procedures to ensure they are complete, accurate and current.
• Conduct frequent meetings with the reportees and evaluate their individual performance.
• Keep track of Mandatory Trainings which are allocated by TNA team
• Handle all queries and escalations of client independently with minimum dependency.
Primary Working Relationships
• The Candidate will report to the AM LEAD / Manager of the process.
• The position interacts with other Process Associates, Mid Office Staff, Relationship Managers and Clients.
• The position interacts with International Team Members of BNP Group.
Contributing Responsibilities
• Working together with Lisbon, Mumbai & Chennai to achieve the vision of SSC.
• Work closely with stakeholders to mutually enrich the quality of process and to encourage collaborative efforts in achieving client satisfaction.
Technical & Behavioral Competencies
• Hands on experience of reconciliations applications like Intellimatch
• Strong verbal and written English skills required. Ability to converse clearly with internal and external staff.
• College Degree, preferably a Master s degree in Commerce or MBA (Finance)
• Minimum of 5-8 years and/or prior related industry and operations experience, preferably in Securities/ Custodian Operations of a Multi-National Banking Company. Minimum of 3 years in Reconciliation process
• Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills.
• Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines.
• Proficient in Microsoft Office Applications and strong MS-Word & Excel skills required.
• To be based in Chennai/Mumbai and prepared to travel if required.
• Must be prepared to work in any shift supporting business hours.
• Identify Operational Risk Areas within the Client Business Revenue Process.
• Supervise, Monitor, Control and Co-ordinate all activities in the department.
• Lead and motivate the employees in the department.
• Identify and develop succession plan.
Client Focus & Adaptability: Client Focus:
• Be pro-active in developing customer relations by understanding and responding to customer needs.
• Strive continually for customer satisfaction and focus on Client Delight.
• Commit/Promise only what can be delivered by keeping Bank s interest in mind.
• Try to identify the real needs of the customer, including those not necessarily stated.
Adaptability:
• Advise/Educate the client s staff on formulation of data which suits to BNP Applications.
• Always look for ways to improve services and processes
Be able to adapt to different markets and different clients evolution ,

Keyskills :
six sigmabankingmistatquality of servicecontinuous process improvementsaleson thetraining