skillindiajobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Assistant Manager It Operations

7.00 to 10.00 Years   Chennai   01 Oct, 2022
Cynosure Corporate Solutions
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryEducation / Training
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

    Roles and Responsibilities
    • Manage all aspects of the companys office technical infrastructure including: Microsoft 365 (E5) management, including Azure AD, Intune, Bitlocker, Thread Management, Email, OneDrive, Teams, SharePoint, Yammer, Excel, Word and other.
    • Atlassian Jira and Confluence administration
    • Network switching, Internet connections, firewalls, and Wi-Fi devices
    • Mobile device support
    • Provide face to face and remote technical support for all employees worldwide
    • Client device support for Microsoft Windows (predominantly), Mac OS X, Android and iOS devices.
    • Recommend, test & implement new software / hardware products & solutions.
    • Work with vendors to acquire hardware, software, services, support contracts, licenses, etc., as required.
    • Lead a team of 4-5 IT engineers providing global IT helpdesk support
    • Coach the team members
    • Out of hour work will be required for monthly patching and emergency items as needed.
    • Ensuring all software purchased licensing is recorded and maintained
    • Setting up new users and disabling expired accounts in accordance with HR requirements
    • Re-Imaging and configuring new laptops and desktops
    • Install authorized software to laptops and desktops
    • Troubleshoot system related problem reported by users
    • Ensure all logs for equipment and users are maintained
    • Creating purchase requisition for IT Hardware/Software
    • Perform periodic reporting
    Desired Candidate ProfileCandidate should have at least 8+ years of experience in desktop support, systems administration, and networking.
    • Experience managing people
    • Strong experience supporting IT operations for globally distributed teams
    • Candidate should have completed Bachelor or Master degree in computer or IT specialization with good track-record from affiliated university
    • Excellent verbal and written communication skills in English.
    • Experience resolving incidents using remote support tools
    • Candidate must be familiar with windows and Mac platforms.
    • Experience administrating Microsoft 365.
    • Having Knowledge on troubleshooting Virtualization tools, Citrix, VMWare, Hyper-V.
    • Certification on ITIL or Knowledge about ITIL best practices and ISO standards.
    • Prior work experience on any ITSM ticketing tools.

Keyskills :
yammervendor managementbitlockersharepointazuremicrosoft office365 management

APPLY NOW

Assistant Manager It Operations Related Jobs

© 2020 Skillindia All Rights Reserved