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BPO Health Care and Insurance OperationsSenior Representative

5.00 to 7.00 Years   Chennai   28 May, 2022
NTT Global Delivery Services Limited
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    In this Role you will be Responsible For: Meet & Exceed Production, Productivity and Quality goals Process Insurance Claims timely and qualitatively Review medical documents, policy documents, policy history, Claims history, system notes and apply the trained client level business rules to make appropriate Claims decisions, call out claims trends and flag fraud activities Stay up to date on new policies, processes, and procedures impacting the outcome of Claims processing Be a team player and work seamlessly with other team members on meeting customer goals Requirements for this role include: Experience on working in an office environment set up utilizing Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools Candidate should be flexible & support team during crisis period Should be confident, highly committed and result oriented Experience in a professional/office related role that required you to communicate (oral/written) effectively with internal team members and external customers Experience in a role that required a focus on quality including attention to detail, accuracy, and accountability for your work product Candidate should be flexible to work from home and office environment with a Broadband connection while working from home 3+ years of experience processing insurance claims in the health, life, or disability disciplines that required knowledge of CPT, HCPCS, ICD9/10, CDT 2+ year(s) of experience in role that required understanding and interpreting complex documents such as medical records and legal contracts,

Keyskills :
marketingsecuritiescustomer relationsaccrualsequitiesbusiness rules

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