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BPO Supervisor

2.00 to 4.00 Years   Chennai   04 Jan, 2022
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaMaintenance,Sales / BD
EmploymentTypeFull-time

Job Description

Ensure adherence of Denial Mangement and Billing guidelines within established productivity standards.Addressing Denial Management and billing related inquires for providers as needed, U.S. only.Attending meetings and in-service training to enhance billing knowledge, compliance skills, and maintenance of credentials.Provide supervision and direction to team and manage their day to day activities.Provide trend analysis of issues and solutions to customer.Respond to customer requests by phone and/or in writing to ensure timely resolution of unpaid and denied claims.Maintain and ensure adherence to SOP guidelines by team members.Provide monthly feedback to team members on their performance.Provide guidance to the team members to effectively complete the assigned task.Attending meetings and in-service training to enhance Accounts Receivable knowledge, compliance skills, and maintenance of credentials.Ensure complete adherence to TAT and SLA s as defined by the customerMaintain patient confidentiality and strict adherence to HIPAAJob Segment: Manager, Management ,

Keyskills :
trend analysisdenial managementaccounts receivableslasoptatwritingtraininganalysisadherencemanagementcompliancemaintenancesupervisionconfidentialityaccountsTrend ForecastingOuterwearTech PacksFit

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