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BRANCH SM-CSRM-PYMT BUSINESS Apply

2.00 to 5.00 Years   Chennai   12 Jun, 2023
HDFC Bank Ltd
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    • To Achieve Active Prime Assigned card targetTo Achieve Fincon budget of Active Credit card primes, along with the desired activation rateBuild and nurture relationships with the branch managers, KCMs , CSRMs and key employees of Corporates for Lead generationProper training of Card features to KCM/CSRMRegular MIS sharing with channel on DIP OK and Prime Business
    • Proper communication of Income generated card variant wise to KCM/CSRM
    • To drive X sellDriving all X sell parameters like Smart pay ( Excl pre-paid), Add-on, Forex card , Card for Sure, GHI, one Assist, Loan on cards (Jumbo/Insta/SmartEmi) Standing instruction on debit cardOpening CASA account for all Open market and through In-house client reference
    • Selling other bank Assets product like Consumer Durables Loans, PL, BL, Auto Loan, TW loan etc
    • BDR hiring & MentoringInterviewing and shortlisting right candidates for the role of BDRsTo ensure proper and Timely hiring basis the budget availableTo Coach the BDR team on product & processTo motivate and mentor the team for improving productivityTo conduct timely training and repeated refresher sessions
    • Ensure timely updation of PLP changes are communicated to BDR team and explained on same
    • Adherence to laid down sales processVisit to map KCM/CSRM once in a month for discussion on MTD achievement, LG & LC discussion, Card activation level, discussion on card Opportunity for pushing WL clients
    • Coordinating corporate activities and Induction activities in line with Induction calendar shared by respective KCM/CSRM
    • Timely updating CRM/DAP leads and tracking to ensure TAT is maintainedTimely updating of trigger leadsAdherence of curing process for NON TASU curableTimely spot audits to be conducted of BDRs to check the hygiene among teamsTime response to QIG complaints and queriesRight Card to Right CustomersCross sell on existing Carded clients to ensure higher activation and usage
    ,

Keyskills :
salesmistelephone interviewingcasalead generationbehavioral training

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