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Business System Analyst

5.00 to 9.00 Years   Chennai   22 Nov, 2022
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Communicate with system users and/or customers; and investigate, troubleshoot, and resolve system problems so that user problems are resolved quickly and satisfactorilyMonitor and solve support ticketsIncidents, Requests and Requirements follow upRead, analyze, and interpret complex documentsDevelop, customize and/or recommend solutions to address gaps/improvements in processes;Document solutions or processes in the areaMay Create technical and functional specsMay train or provide guidance to end-usersHere is some of what you will need (required):Knowledge in IBM TRIRIGA Bachelors degree in Systems or relatedExperience in Support area 2+ yearsExperience in Development, Customizations and /or data analysis 2+ yearsConversational Fluent English: Communication with end-users and customersFamiliar with Support Ticket systemsExperience in End User training,

Keyskills :
sqlbusiness processfunctionaldocumentation

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