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Client Onboarding Incremental Implementation_Team Leader

4.00 to 6.00 Years   Chennai   24 May, 2023
JPMorgan
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaFinance / Accounts / TaxGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Job Responsibilities:
    • Be accountable for managing Client Implementation, Technical Integration by Operations and relationships with Internal Partners
    • Manage extensive portfolio of in-flight deals, track and monitor progress on requirements and diligently follow up with stakeholders to clear dependencies
    • Ownership, escalation and resolution of risk issues when they occur in a timely manner
    • Ensure deal deliverables are met and hold owners accountable by managing implementation issues, escalations and error resolution
    • Contribute to the overall Client Implementation process which enables the team to function as one unit
    • Manage expectations by establishing timelines to manage documentation requirements
    • Exhibit ownership of Implementation experience and client satisfaction
    • Be cognizant of the process updates and internal communication
    • Demonstrate creative problem solving and solid judgment/decision making
    • Exhibit adherence to policy and procedures and exceed established Service Level Agreements
    Required Qualifications, Skills and Capabilities:
    • Graduates with minimum of 4 to 6 years of experience
    • Project management skills to manage multitude of requirements for a full array of treasury service products
    • Demonstrate problem solving ability through interaction with internal business partners
    • Exceptional verbal and written communications skills. Ability to negotiate and people-oriented skills. Communication is paramount
    • Ability to independently manage conflict and mobilize internal resources to resolve issues
    • Knowledge of Treasury Service & Commercial Bank Products and Operations will be an added advantage
    ,

Keyskills :
salescustomer relationsslaqualitycoachingcreative problem solvingservice levelproblem solvingmanagement skills

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