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Crew Leader

8.00 to 13.00 Years   Chennai   29 Nov, 2023
Job LocationChennai
EducationNot Mentioned
SalaryRs 4.5 - 10 Lakh/Yr
IndustryAdvertising / MR / PR / Events
Functional AreaCabin Crew
EmploymentTypeFull-time

Job Description

    We are looking to employ a dedicated crew leader to supervise the activities of our crew members and ensure that customers are satisfied with food quality and service. The crew leaders responsibilities include recruiting suitable crew members, establishing protocols to prevent food and supply wastages, and arranging replacements for crew members who are unwell or have taken time off. You should also ensure that dining tables are properly cleaned and set according to restaurant standards.To be successful as a crew leader, you should demonstrate strong leadership and management skills and enforce compliance with food health and safety regulations. Ultimately, an exceptional Crew Leader should be able to handle stressful situations and achieve excellent customer service.Crew Leader Responsibilities:
    • Supervising the activities of servers, cooks, hosts, and other crew members.
    • Educating crew members on proper food handling procedures and customer service.
    • Ensuring that established guidelines on hygiene, quality, and food safety are followed.
    • Scheduling work shifts and approving or declining Crew Members requests for leave and time off.
    • Organizing and overseeing the repair and maintenance of restaurant equipment.
    • Monitoring restaurant supplies and placing orders for new stock as required.
    • Resolving customer complaints and answering questions regarding pricing and menu items.
    • Assisting Crew Members in processing payments using the restaurants Point of Sale system.

Keyskills :
crew managementcrew supervisionmanaging crews

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