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CSII - Item Set-up Operations - Software Support Engineer II

0.00 to 1.00 Years   Chennai   02 Feb, 2021
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryRetail
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

Your Responsibility:1. Independently own and address and resolve applications issues, provide updates and perform root cause analysis.2. Plan, execute and implement applications and configuration change procedures3. Supervise all alerts related to application and system procedures and provide services proactively.4. Maintain good professional relationships with counterparts of engineering, Platform support and end Users etc.5. Gain and maintain expertise in flow of application process and systems related to domain6. Flexibility - responsibilities may require occasional evening and weekend work7. Coordinate across teams and resolve all complex application and system issues ranging in complexity (Low to Critical)8. Install and prepare tools required for proper functioning of applications on regular basis.9. Coordinate with departments and QA departments and administer code migrations in various environments and production outputs.10. Manage all production system and recommend ways to optimize performance and provide solution to problems and prepare reports for all problems.11. Follow standards and best practises to bring operational efficiencies, stability and availability of the system.12. Comprehend various metrics on operational dashboards and reports and take corrective actionsYour Qualifications:1. An Engineering Degree - B.E/B.Tech/ Under graduate in any stream Computer Science preferred.2. 2-4 + years of relevant experience with the following skills3. knowledge of operating systems, Databases, application stacks and network systems4. Previous experience dealing with support cases or requests via e-mail, telephone and in person5. Basic systems ,software engineering and Architecture knowledge6. Ability to code/Script in one of the languages (C#, Python and Java) and working knowledge of SQL and Databases7. Basic knowledge and understanding in emerging technologies of Cloud, Distributed computing and big data8. Worked on monitoring and alerting toolsOur Ideal CandidateOur ideal candidate is an energetic, self-motivated individual focused on solving customer problems. He/She is a responsive team player who can proactively contribute for building technical strategies for operations, applications and systems by promoting an understanding of the technology and business roadmap. He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment with following key skills1. Exceptional verbal and written communication skills2. Listening ability and patience3. Critical thinking, complex Problem Solve and Troubleshoot4. Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation, and5. Able to work independently or as part of a team.6. Ability to explain complex ideas to those with limited IT and systems knowledge7. Demonstrate ability to independently learn technologies and process thru continuous learning8. Ability to work as part of a cross-cultural team including flexibility to support multiple locations when necessary,Key Technology Skills:Skill set 1 : Item & Inventory - Support / Technical Operations (JAVA)Core Skills : JAVA,J2EE, Scripting (Shell/Python)DataBase: NoSQl-CassandraMessaging and communication: Kafka/RESTfulArchitecture: MicroservicesWalmart Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity, unique styles, experiences, identities, ideas and opinions while being inclusive of all people.,

Keyskills :
customer relationssupply chain managementsqltroubleshootinginteractive creative directionsupply chain operationswarehouse management systemssql servertechnical supportroot cause

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