| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | Distributor Sales Rep,Customer Care Executive (Call Centre) |
| EmploymentType | Full-time |
Responsibilities: As a passionate, talented advisor, you will be an integral part of this support team that will deliver a new white glove experience for our end users Customer satisfaction is your key focus and you will be a significant contributor delivering IT Support that will delight our Users As one of the first to join this exciting new team of collaborative and customer focused advisors, your goal is will be to deliver excellence in solving end user problems As a creative problem solver you take pride in the service you deliver You can quickly determine what help a colleague needs and how best to deliver it, adapting the technical guidance required to the technical skill of the caller Youll be comfortable in technical environments and quickly be able to analyze complex multi-system issues Sometimes youll need to reach out to colleagues to help achieve a resolution but youll maintain that first contact point relationship until the customer is delighted This role requires outstanding communication, collaboration and problem solving skills. Must have the ability to work in Bangalore without current/future need for sponsorship.If you thrive in a dynamic, collaborative workplace, provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, theres no limit to what you can accomplish here.Required Technical and Professional Expertise At least 2 years Windows support experience professionally and/or personally At least 2 years professional troubleshooting expertise Customer support experience and service focus Active listener with flexibility to modify approach and adapt to customer needs Ability to multi-task Proven problem solving skills Knowledge sharingPreferred Technical and Professional Expertise Highly experienced in Windows 10 Two plus years of support desk experience Experience with Agile techniques applied in a customer service environment
Keyskills :
customer serviceagilecustomer focusproblem solvingcommunicationcollaborationsalescustomer supportwindows supportreachcustomer satisfactionmiswindows 10knowledge sharinginsuranceit supportaccountssolverwindows