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Customer Support Executive

1.00 to 0.00 Years   Chennai   29 Nov, 2023
Aspire Technologies
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Responsibilities Handle inbound queries from customers and provide technical and product Systematically escalate problems to the relevant owners and teams and followthrough on the resolutions to ensure they are delivered Continually collaborate with multiple departments including Customer Support,Sales, Operations, Back Office, Tech Engineering to understand and developproduct knowledge Ownership to improve processes by analyzing escalated cases and workingcross-functionally to reduce resolution time and improve the customerexperience Support in various adhoc audits and other internal control initiatives on anongoing basis Be a great culture fit have the startup energy and be ready to be on themove at all times.Skills: Positive getitdone attitude and proud to contribute to the success of afast-growing startup Great communication skills, both verbal and written. Understanding of financial processes Selfdriven and are proactive in nature Stakeholder. managementSalary:18,000.00 - 20,000.00 per monthSchedule: Day shiftAbility to commute/relocate: Chennai,Tamil Nadu:Reliably commute or planning to relocate before starting work (required)Experience: Customer service: 1 year (required)Language: Hindi (required) Telugu (required)Speak with the employer 91 hidden_mobile,

Keyskills :
Stakeholder managementPositive getitdone attitudeGreat communication skillsUnderstanding of financial processesSelfdriven

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