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Desktop Engineer

1.00 to 4.00 Years   Chennai   07 Apr, 2022
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    • Monitoring and support the infra as well the remote devices in the network.
    • Following Helpdesk tickets with ITIL Process & attend incidents, requests logged by users on day-to- day basis as per SLA, being the first point of escalation.
    • Install & Maintain an Active Directory Service and Manage user and group accounts in Windows 2008/2012.
    • Responsible for updating and maintaining the users, groups and organization units.
    • Image laptop/desktops with MDT and troubleshooting problems related to booting, Hardware and OS performance.
    • Troubleshooting of hardware related problems, LAN connectivity Issues.
    • Strong experience in PC software applications, MS Operating Systems administration.
    • Wide knowledge of PC hardware, peripherals, and software.
    • L1 Network troubleshooting.
    • Encryption for data security. Handling the issues system image failure with the help of encryption.
    • Providing extended support to end users and resolved the issues immediately.
    • Participating in 24/7 support including weekend system prep and on-call rotations as per the business needs.
    ,

Keyskills :
networkingantivirustroubleshootinglan

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