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Email Support Executive - Immediate Joiner

1.00 to 4.00 Years   Chennai   27 Mar, 2023
Teleperformance Global Services Pvt Ltd
Job LocationChennai
EducationNot Mentioned
SalaryRs 2.5 - 3.0 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Who can apply 1 years of experience in Customer Support (Email & chat / International voice process)Designation: Sr ExecutiveProcess: Email & Chat ProcessLocation: Ambit IT Park Tele performance, Ambattur Industrial estate, ChennaiQualification: Any graduateEligibility: Should have decent communication and mail drafting skills
    • No of positions : 50+
    • Experience: Minimum 1 Years of experience in Customer Support (Email & chat / International voice process)
    • Notice period -Immediate Joiners
    • Designation: Executive & Sr Executive (Email chat Support )
    • Location:Chennai Ambattur AMBIT IT PARKQualification: Any Graduate Degree Completed Applicants Only No Backlogs
    • Interview Venue:Teleperformance India,4th Floor, Plot no -32 A&B, AMBIT IT Park, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058
    • Job locationChennai - Ambattur, Ambit IT park
    • Experience CTC : Maximum up to 3.2 LPA
    • Work Days & Work Shift Timings :24* 7 Rotational week off ( 5 days work & 2 days rotational week off)
    Roles & Responsibilities :
    • Provide exceptional customer service through demonstrating product knowledge.
    • Effectively communicate with our customers across several channels phone, email, chat, and social media.
    • Promote the DraftKings brand through your conflict resolution abilities and effective communication skills.
    • Advocate for our players to help us grow the business.
    Eligibility :
    • Bachelors Degree in business management, sport management, or a related field.
    • A familiarity with working with technology.
    • Ideally, youll have prior call center, or customer service, experience.
    • Ability to work weeknights and weekends due to varying shifts, which includes 5 days of work with 2 days off.
    • Competence with Zendesk (or other ticketing processor systems) and Microsoft Office product suite.
    • If you are polite, attentive, and friendly, then we are looking for you
    Rounds of Interviews:
    • HR round
    • Process Test
    • Operations round
    Mode of interview:Direct Walkin Drive Call to below contact number then come for direct walk-in(please come with 1 copies of your resume and a Government ID PROOF .)The shortlisted candidates should be able to join as soon as possible and should have all documents photocopy handy for background verification.IS it a WFH or WFO job Work from Office process.For more information Kindly get in touch with --Agni -agniuthara.balaji@teleperformancedibs.comContact Number / Whatsapp - hidden_mobile - Agni HR

Keyskills :
international bpoemail supportemail writing

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