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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Engineering Design / Construction |
EmploymentType | Full-time |
Job Opening Details back to list Reference Code: RRF005009 Job Title: L1 UCCE Engineer Category: Willing to learn new and upcoming domain/technologyUnderstanding of Proactive Alarms and other troubleshooting skills Good communication and conversation skills in English(Verbal and Written)Need to handle the ticket flow and customer communication Maintain and Update Knowledge Base and documentation Perform change management in accordance with change management procedures Key Skills: Troubleshooting Location: CHN Required Experience: Not Specified Positions: 1 Contact Person: RMG Email ID: RMG@SERVION.COM,
Keyskills :
knowledge basechange managementmanagementdocumentationcommunicationtroubleshootingFAQKCSKnowledge EngineeringCertified Knowledge ManagerKnowledge DiscoveryKnowhoweGain