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Job Location | Chennai |
Education | Not Mentioned |
Salary | Rs 1.5 - 2.5 Lakh/Yr |
Industry | IT - Software |
Functional Area | Sales / BD,Language / Translation |
EmploymentType | Full-time |
1. Customer Service Executives are required to answer incoming calls from callers for various reasons- answer inquiries, resolve complaints, requests and provide information.2. Identifying and assessing customers needs to achieve satisfaction.3. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.5. Keep records of customer interactionRelevant experience in customer service would be an added advantage.Very good spoken English & Good Attitude ,
Keyskills :
catalancustomer servicetechnical translationrecordsspanishspoken englishpubsitalianfrenchdutchenglishportuguesecustomer complaintsservice standardslanguage servicescertified hotel administratorgermandaily operationsmultiunit operations