Founding Sales Engineer

Job Description

Hello, we are Atlan!A home for data teams around the world. Think what Github did for Engineering Teams or Figma did for Design Teams ( Website , Product Tour , Docs )Our Story: Built for the humans of data, by the humans of dataAt Atlan, we started as a data team ourselves tackling problems like national level healthcare and poverty alleviation with data science ( TED talk ; Case Studies )The problem: Thats how we learnt how tough it was to scale data teams. Data teams are the most interdisciplinary teams ever created: Analysts, Scientists, Engineers, Business; Diverse people with their own tooling preferences and skillsets and DNA that need to come together and collaborate effectively. Leading to collaboration chaos.We would be awoken with crisis calls every second day for the minutest of issues - from troubleshooting why number on a dashboard is incorrect to getting access to the right dataset! Atlan started as us building small tools to make our own data team more agile.Over a couple of years, we made our team 6X more agile and went on to do amazing things like build Indias National Data Platform used by its Prime Minister. (data for 500M citizens, built by an 8 member team, fastest project of its kind to go live in 12 months instead of projected 3 years)Could the tooling we built for ourselves help data teams around the world Thats how Atlan was born. Were on the mission to help data teams around the world do their lives best work.Read our cofounder, Prukalpas article about our vision for the future of data collaboration and our journey of failing 3 times before we figured out the real solution. Were growing fastWeve grown 16X in just the last 6 monthsWe were named a Gartner Cool Vendor in DataOps, one of the Top 3 companies globally (one of the fastest companies to make the list )Were backed by iconic investors, including Sequoia Capital, Waterbridge Ventures and Mr. Ratan TataWatch this 3 minute video of our journey so far & where were going (in conversation with Sequoia Capital).We build with all our We believe that data teams deserve fundamentally better software experiences. Just because data is chaos, doesnt mean that work should be!Love what Superhuman, Slack, Notion, Quip & Figma have done for the modern workplace Come build the future for data teams with Atlan.Why this role is important for us
• We started as a data team ourselves, and we want to be the kind of partner that we would have liked to have ourselves! This guides all our values & business principles. For example, we are open by default: built on Open APIs, fully open architecture, publicly available documentation, no lock-ins.
• We fundamentally believe that the most important role of our sales & go-to-market team is to help customers solve problems, and play the role of a trusted advisor. Sometimes, this might mean turning customers away and even recommending other solutions. Even if we lose some revenue in the short term by doing so, we believe that doing right by the customer, is always the right thing to do.
• So far, our founders have played the role of the trusted advisor in our sales process. Weve been growing rapidly, and as we scale, were hiring a founding sales engineer to take the baton from our founders and build our sales engineering function from the ground up.
• Were looking for someone whos passionate about solving problems, loves all things data and looking for a high impact role in a high growth startup.
Your Mission at Atlan
• You will be building strong relationships with stakeholders inside the organizations from CDOs to Data Platform leaders on one hand, to data engineers and analysts on the other, to understand the problems theyre aiming to solve
• You will be the trusted advisor for data teams on their journey to building a modern data platform and evangelise Atlan and the broader principles of an agile data culture to the broader data community
• Youll do whatever it takes to arm customers with all the information they need to make a decision about bringing on Atlan as a part of their daily workflows: from setting up customised demo flows, to running trials and POCs, office hours and more
• You will be our ears on the ground, constantly hearing customer feedback & working closely with our product team to incorporate feedback into the product roadmap
• You will enable prospective customers to understand the different contexts in which the Atlan product can be effectively used and conceptualise new use-cases and solutions.
• Work closely with cross functional stakeholders like marketing, sales, product and engineering to help build a category defining company
• Setup our sales engineering function, culture and processes from the ground up
What makes you a match for us
• Data background Prior experience as (1) a hands on data practitioner who would like to move to a customer facing role to support other data practitioners OR (2) as a sales engineer/ solutions architect in a data/ technical product or consulting company
• Technical problem solving Love to nerd out on technical problems, and find creative out of the box solutions to customer problems
• Strong communication and stakeholder management skills
• Entrepreneurial Mindset excited about the opportunity to build a company from the ground up
• Past experience in sales engineering/ technical customer facing roles
Do your life s best work at Atlan At Atlan, our mission is to help data teams do their lifes best work. Inside Atlan, our goal is to help Atlanians do their lives best work while at Atlan and reach their Ikigai .Wed normally invite potential Atlanians to our office meet our team and understand our culture, but given the global pandemic, weve opened up our internal team handbook which is a great read about our values and principles, how we think about growth and internal practices as we build a dream team.Atlan Team HandbookThe Values of an AtlanianExcited about the opportunity Apply now!,

Keyskills :
salesmarketingnegotiationbusiness developmentcustomer relationscustomer facing rolesdata sciencecase studiesproblem solvingsales engineeringmanagement skillsbehavioral training