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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Telecom Network Design / Management |
| EmploymentType | Full-time |
Job Opening Details back to list Reference Code: RRF005254 Job Title: Genesys Cloud Consultant Category: Hands on Experience in Implementation & Configuration of: 1)Genesys Cloud Colloborate, Communicate & Contact Center.2) Persons, Roles, Queues, Routing & Schedules, Recording Policies.3) Outbound campaigns, Lists & Rule Management.4) DID, Telephony, Sites, Edges, EdgeGroups, NumberPlan & Routes.5) Email, Chat, Social Media with Genesys Cloud.6) SSO, OAuth concepts of Genesys Cloud.7) Genesys Architect & Scripts.8) Recording, QM & Caliberation in Genesys Cloud.9) WFM & Gamification in Genesys Cloud.10)Knowledge & experience in migration/transformation of Legacy Contact Center to Genesys Cloud.11) Knowledge on Genesys Cloud integration with CRM using URL & Embeddeable Framework.12) Knowledge of Genesys Cloud APIs, SDK, Custom App Development in Genesys Cloud.Preferred to have any one of the following certifications:1) Genesys Cloud Certified Partner2) Genesys Cloud Certified Professional3) Genesys Cloud Certified Developer Key Skills: Genesys Cloud Colloborate, Communicate & Contact Center. Location: CHN Required Experience: Min 5 yrs Positions: 1 Contact Person: Kathiresan,
Keyskills :
awsnetworkingautomationconsultingcontent managementsocial mediacontact centerwfmsdkssochatcloudemailoauthlistsgenesysroutingoutboundtelephonycampaigns