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Hiring for Virtual Relationship Manager for one of the leading bank

1.00 to 6.00 Years   Chennai   01 May, 2023
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaInvestment Banking / M&A
EmploymentTypeFull-time

Job Description

    Job Profile:Virtual Relationship Manager (NRI/ HNI)Job Description
    • Responsible for deepening customer relationships to increase customer relationship value
    • Responsible for driving quality engagements over call with customers by following industry best practices
    • Responsible for increasing mobile banking adoption and drive initial login on Optimus app
    • CASA value build up and new client acquisition and increase in Product Holding Per Customer within mapped portfolio
    • Responsible for cross-sell of pre-approved products such as Credit Card and other offers to increase products per customer
    • Ensure all customer profiling for mapped customers and presented with suitable banking products as per their need and requirement
    • Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs.
    • Ensure monthly operating plan is met to improve scorecard and decile rankings.
    • Coordinate with respective teams for closure of retail assets & trade transactions business generated through client engagement.
    • Responsible for creating a customer-focussed approach for quick resolution of all queries and complaints to achieve NPS benchmarks.
    • Ensure strict adherence to the bank policies and compliance
    • Pitch Relationship Banking program benefits and eligibility criteria to customers and on-board customers/groups to the RB program

Keyskills :
nrionline bankingvrmphone bankinginsurancevirtual relationship managerdigital bankingdigital rmnri rm

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