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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Rs 2.5 - 6 Lakh/Yr |
| Industry | Shipping |
| Functional Area | Customer Service (International),Customer Service (Domestic) |
| EmploymentType | Full-time |
Dear Candidate ,We have OpeningPosition : Sr.Executive - Customer service( NOTE : Candidate Must have exp in Logistics / Container Liner Company )Exp : 3+ YearsIndustry preferred : LinerLocation : ChennaiCTC : Upto 7 LpaDuties & Responsibilities :Bookings:- Releasing bookings for FIL service- Booking Follow up with customer for timely empty pick up for stuffing and offloading at CY- Booking Re validation / amendments basis customer request- Booking Auto Rating- Booking trimming / Roll over in case of any last minute space cutReports :- FIL - Load plan /CBF / FLA / Final Loading Report- FIL - SID report to YMT- Weekly Report to YMT- Vessel wise and Monthly TDR report to statistics provider- Daily SF/LF report FIL for internal review purpose- Ad-hoc market reports for FILNew Customer Registration :- Collecting KYC documents- Customer code creation- User ID activation- Sales code mapping- E-BL process for Direct customersVessel Schedule :- Sending FIL vessel carting to customers- Sending schedules based on customer request- Space request to space management teamMail Queries :- Customer Queries- Coordinating with FDR/Vsl operator for space- COD request- BL release pending follow up with customersShare your update cv to *******@busisol.net with below detailsCurrent CTC :Expected CTC :Notice Period :Regards,RanjithCall- **********Mail : *******@busisol.net
Keyskills :
customernvocccustomer service systemsvoicecustomer supportvessel managementcontainer shippingserviceglobal customer servicelinersfreightcustomer service representativescontainercustomer service operationscontainer terminalfreight forwarding