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Immediate opening for MRM-Retail-Merchant Serv

2.00 to 4.00 Years   Chennai   10 Oct, 2023
HDFC Bank Ltd
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBFSI
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    • A.
    • Acquiring New Merchant Relationships: Acquiring new merchant relationships for the Bank.
    • New Acquisition: Acquire new business.
    • Monthly acquisition target ranges from 50 to 60 merchants.
    • Plan marketing activities and ensure merchant engagement through smart buy / digital offering.
    • a.
    • Drive market penetration and ensure new merchants come on board.
    • b.
    • Work closely with branches / channels to ensure catchment scoping is done and acquisition is done.
    • Ensure right pricing for the different digital products and thus profitability.
    • Growth in fee income.
    • Ensure all the digital products are given to the merchant to enhance wallet share.
    • Achieve Fee income targets.
    • Ensure rentals and installation fee is collected.
    • B.
    • Portfolio Management: Manage the Merchant Acquiring business for the given territory.
    • Job involves the following aspect: a.
    • Portfolio management of the life to date merchants.
    • b.
    • Ensure activation / retention of merchant.
    • c.
    • Grow market share and wallet share.
    • Responsible for managing and growing the profitability of the portfolio along with POS Volumes for the merchant sourced in the financial year (new book only).
    • Activation and volume from the merchants new acquired in the year.
    • Increasing the portfolio volume from Existing/ New Customer.
    • C.
    • Product Penetration: Selling of allied up-sell products viz.
    • , MPOS / GPRS / DCC / EMI / PayZapp for Business, etc Ensure right pricing for the different digital products and thus profitability.
    • Growth in fee income.
    • Ensure all the digital products are given to the merchant to enhance wallet share.
    • Drive penetration of digital products like Mpos, Digi Pos, pay zapp for Business etc D.
    • Cross-sell Bank Products: Cross-selling of Assets and Liabilities to the New Merchant base.
    • Crossselling of Assets & Liabilities to the existing portfolio customer.
    • Cross sell of Retail Asset products ie LAP, EEG, BBG, Auto Loans , BL, TW, PL, HL etc.
    • Close interaction with different verticals of the bank to achieve the goals E.
    • Team Management: Manage and achieve team productivity: Team has 10- 12 FOS o Hire, train and make the FOS team productive.
    • MRM has a team of 10 FOS.
    • Manages a volume of 500 cr to 800 crs annually .
    • Managing productivity of the Off-roles sales team F.
    • Branch Engagement & other Cross Functional teams: Relationship development with Branch Channel & other channel.
    • Engaging HNW RM/PB.
    • Joint scoping of Market with Branch/ RM/PB.
    • Engaging with other cross functional teams for lead assessment & closure.
    Skills
    • 1. Sales and Influencing Skills
    • 2. Communication
    • 3. Team handling and channel management
    • 4. Ability to handle multiple tasks.
    • 5. Aggressive & Ability to work under pressure.
    • 6. Interpersonal & Influencing skills
    • 7. Relationship Building Skills
    • 8. Knowledge of Competition & Current trends in financial Industry.
    ,

Keyskills :
team handlingrelationship buildingmarket penetrationrelationship developmentmerchant acquiringchannel management

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