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Job Location | Chennai |
Education | Not Mentioned |
Salary | Rs 1.5 - 3.5 Lakh/Yr |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Providing 24*7 supports to Handling the abends and taking the actions as per the requirements like restart/rerun, force complete, cancelling the execution jobsDoing checks on online environments availabilities, monitoring the batch jobs using SDSF.Supports to resolve the critical, high and medium tickets to meet SLA.Interact with Clients on critical and high tickets thru on-call support to resolve and meet the SLA requirements of the tickets.Escalating, re-assigning, and resolving the problem tickets to meet the RCA of the known and unknown issues existing in the projects.Reviews and analyzes change requests to determine the scope of work and estimate the level of effort for application changes. Writes detailed technical specifications for changing application components based on business requirements and high-level designs.Provides problem resolution support, specific to application issues; identifies and resolves problems in application software, coordinating with application users to determine symptoms and ensure accurate problem definitionDesigns, codes, unit tests, unit integration tests, and maintains application components based on detailed design specifications solutions to meet user requirementsDevelops unit and unit integration test plans and procedures. Validates that developed/enhanced components meet application requirements and performance goalsFollows Software Development Life Cycle (SDLC) in all application development,
Keyskills :
coboljclmainframecicsvsamsoftware development life cyclelife cycledetail designchange requestsproblem resolutionsoftware developmentapplication softwarebusiness requirementsoncall support