MAJOR INCIDENT MANAGER

10.00 to 15.00 Years Chennai 10 Oct, 2022

Job Location	Chennai
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT - Software
Functional Area	General / Operations Management
EmploymentType	Full-time

Job Description

Leveraging technology to issue all communications and providing key stakeholder management
Leading, driving, facilitating and chairing all investigation activities, meetings, and conference calls
Forming collaborative action plans with specific actions, roles and deadlines, and ensuring these are completed
Matrix management of people, processes and resources including third parties including resolving conflict to move forward to resolution
Being accountable for resolving the outage via workaround or permanent fix
Ensuring all administration and reports are maintained and up-to-date, including contacts information, technical diagrams, post major incident reviews

Keyskills :
incident managementproblem managementslacustomer relationsdrivingdiagramsconflictmanagementfacilitationadministrationFlow DiagramsGraphsSequence DiagramsDiagramming

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MAJOR INCIDENT MANAGER

Job Description

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