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Officer-Fraud Prevention(Analytics)

1.00 to 5.00 Years   Chennai   12 Jun, 2023
HDFC Bank Ltd
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaFinance / Accounts / TaxGeneral / Other Software
EmploymentTypeFull-time

Job Description

    • Fraud Prevention Timely analysis of frauds identified during transaction monitoring & frauds reported by the customers.
    • Ensuring fraudulent entities identified through analysis are listed as a part of the real/near-real time system for declining/early identification of fraud attempts.
    • Proactive Identification of the suspected compromised cards/accounts and to initiate necessary action to prevent fraudulent attempts Upload of cards/accounts to the real/near-real time systems for prevention of fraud transactions Timely analysis of frauds, identify the trends if any and report the same to appropriate parties.
    • Coordinate with various teams in configuring SMS templates basis business/RIC requirements Follow the structured reporting mechanism on agreed frequency.
    • Ensuring NIL miss outs on the activities handled and also to ensure adherence to the laid down process System & Rule Governance Ensuring rule recommendations are staged in a timely fashion and to track implementation through effective coordination with BSG/UAM teams.
    • Period review of rules, to analyse the performance on fraud identification, review of false positives and carry out necessary changes.
    • Deployment of rules and the related queues within the agreed timelines Implementing close tracking of rules and measure if rule is performing as intended Tracking of alerts to ensure no outages to the orphans queue Perform productivity analysis of the detection team across various parameters and publish metrics to the senior management team and detection team Track the X-sell attempts done by the detection team and take it to logical closure by way of coordinating with operations for booking loans Measure teams performance on x-sell activities and highlight improvement areas People Management Team handling of support staff Ensure training for team members.
    Skills
    • Should have minimum 1 to 5 years prior experience
    • Previous experience in related financial sector/ Banking / NBFC / Telecom will be an added advantage
    • Good verbal and writing skills
    • Proactive and Self driven
    • Good analytical skills.
    • Interpersonal Skills.
    ,

Keyskills :
team handlingwriting skillssenior managementanalysispeople management

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