Principal Product Manager

Job Description

Principal Product Manager, eCommerce Customer Enablement Dell - Global eCommerce ExperiencesJoin us as a Principal Product Manager on our Global eCommerce Experiences team remotely to do the best work of your career and make a profound social impact.Looking for a career at a company that seeks to shape the future and develop technologies that drive human progress Interested in disrupting the B2B eCommerce landscape Eager to contribute to a business that continues to grow exponentially in a global environment If so, this is the right role for you.Showcasing excellence and innovation at every stage, Product Management at Dell Technologies is responsible for the cross-functional management of products or solutions through their entire lifecycle. Using a wealth of technical and industry experience, we work across functional areas to implement our products or solutions. We undertake thorough analysis of the markets to ensure we maximize profitability and adjust our product strategies to respond to competition. Our role also involves acting as subject matter experts for internal and external product events or partner meetings.What you ll achieveAs an eCommerce Principal Product Manager focused on Dells Customer Enablement portfolio, you will apply broad knowledge of the company s products and services to identify new areas of growth, new technology and emerging product opportunities. You will evaluate in-depth market analysis and drive the business case for optimization of existing products and creation of next generation products.This role represents an incredible opportunity to address a vast market segment and customer base that is an area of high interest for Dell. We are focused on building scalable solutions that provide our B2B customers and partners with an effortless onboarding experience, while supporting tools used by internal customers to simplify and automate customer enablement processes. The needs of B2B customers are different from those of the traditional Dell customer, so we are redesigning everything from how we onboard customers, to how we provide the right tools, customer experience and connectivity to Dell to offer unparalleled solutions at scaleDell s global eCommerce platform is live in 40 countries, including the US, United Kingdom, Germany, France, China, Japan, India, and Canada, serving thousands of business customers in multiple languages and currencies. In 2020 we reached $16 billion+ in annualized sales. In 2022, as we continue to grow, we are looking for experienced product managers and creative problem solvers with technical backgrounds who are comfortable working in a fast-paced, high-energy environment.As a Principal PM at Dell, you believe in the power of empowered teams to drive customer experience and business profitability. Responsible for cross-functional management of the Dell.com customer onboarding platform and enablement solutions, you have strong product instincts, excellent communication and technical skills, and have a good understanding of product design principles. You get excited about creating products that make a difference to our customers and drive business value through technology. You love solving complex problems by collecting and synthesizing data and work with engineers, designers and stakeholders to build scalable solutions that deliver customer value. You also excel at leading without authority and effectively aligning team members and stakeholders around shared set of objectives to drive the right product and customer experience.You will:
• Own the e-commerce roadmap across multiple products within Dells Customer Onboarding & Enablement portfolio, working with stakeholders across the company
• Have advanced understanding of business goals and objectives as they relate to the customer journeys and solutions for both internal and external customers
• Have experience shipping successful products, including defining vision, strategy, outcome-driven product roadmaps and creating and managing backlogs
• Have experience in training, mentoring, and/or upskilling engineers, product managers, or designers
Take the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here s what we are looking for with this role: Essential Requirements
• Typically 10+ years of related experience with a bachelor s degree; or 8+ years with a master s degree or equivalent experience
• Relevant Product Management experience with at least 4+ years experience in building products for ecommerce or online customer experiences
• A deep understanding of business goals and objectives
• Strong influencing skills for driving and collaborating cross functional groups
• Excellent understanding of competitors and their products, as well as potential partner relationships for the product
Desirable Requirements
• Proven experience working on a world-class product
• MBA or master s degree in Engineering or Sciences preferred
• Experience in the B2B industry with exposure to strategic e-commerce practices preferred
Here s our story; now tell us yoursDell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.What s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.We started with computers, but we didn t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what s next in technology, starting today.You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here . Application closing date: 31 Aug 2022Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here .,

Keyskills :
salessubject matter expertsproduct designanalyticsoraclemachine learningfunctionalmarket analysis