Process Lead - Client Data

Job Description

Roles and Responsibility Processes

• Ensure a smooth, timely, accurate and error free Processing - Account opening management , Static data system setup/ Static Data Maintenance (System maintenance) including receiving updated SSI /confirmation Static - Performing call back/SV /ICDMS upload , authenticate call back forms.
• Analysis of various reports / monitoring TP queues and ensure to approach client /respective FMOCC/RM/ to get SSI/confirmation static and authenticate them to raise request for static set up.
• To maintain and update static data in various systems.
• To ensure adherence to processes and controls as detailed in the DOI.
• To ensure timely, accurate and error free processing.
• Identify areas of improvement in the process, initiate dialogues with the relevant stake holders for implementation of the change post agreement with Unit head.
• To handle projects for RTS.

Governance

• Comply with all the group standards, policies, procedures and guidelines as applicable and values of the Bank at all times
• Adhere to Group Code of Conduct at all times
• In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased

Regulatory & Business Conduct

• Display exemplary conduct and live by the Groups Values and Code of Conduct
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
• Lead the FMO to achieve the outcomes set out in the Banks Conduct Principles. Fair Outcomes for Clients Effective Financial Markets Financial Crime Compliance the Right Environment
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key Stakeholders

• Units requesting for static setups
• Teams in FMO GBS Hubs
• Other Units within GBSs
• PSS team of various systems
• In country teams/RM/Sales

Other Responsibilities

• Contribute to embed Here for good and Groups brand and values in the unit.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal CandidateExperience:

• For Local Grade E : 4 - 6 years relevant experience in any Banking operations (FX/MM/Derivatives/Commodities/Credit/Equities)

Education:

• Degree - Bachelor Degree - preference on Commerce & Financial services

Skills:

• Good verbal & written communication skills.
• Good level of knowledge in MS Office (Excel and Word)
• Flexibility to work in shifts and across locations
• Product knowledge in some of the Treasury products
• Good interpersonal & networking skills
• Problem solving / Trouble shooting skills

Role Specific Technical Competencies

• Good verbal & written communication skills.
• Good level of knowledge in MS Office (Excel and Word)
• Flexibility to work in shifts and across locations
• Product knowledge in some of the Treasury products
• Good interpersonal & networking skills
• Problem solving / Trouble shooting skills

About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial, and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website

Keyskills :
Ms OfficeTreasury Productstrouble shooting skillsInterpersonal SkillsCommunication Skills