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Job Location | Chennai |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Internet / E-Commerce |
Functional Area | Operations Management / Process Analysis,Finance / Accounts / Tax |
EmploymentType | Full-time |
Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.As a Compliance Agent within Financial Services, your primary responsibilities will be ensuring our customers are in compliance with the Compliance Policy as defined in PayPal s Terms of Use. You will help to ensure that PayPal implements the appropriate controls and monitoring to satisfy its obligations to the appropriate regulatory authorities. You will be responsible for the review of customer accounts and applications related to high risk products and features, reports of fraudulent or unfair practices and/or policies and programs. As a Compliance Agent you will respond to customer inquiries via phone and e-mail in an efficient and effective manner related to dispute questions and perform phone outreach as needed. You will be expected to stay current on applicable regulations and utilize independent judgment in the application of those regulations.Working assigned queues, emails and service requests, as well as other Compliance related items on a daily basis. Processing queue items in a timely manner including Kana, ATTACK and Norkom queues Maintain professional interaction with PayPal personnel and customers at all timesResponsible for ensuring customers are in compliance with PayPal Policy as defined in PayPal s terms of UseResponsible for ensuring that PayPal implements the appropriate controls and monitoring to satisfy its obligations to the regulatory authorities and for ensuring that Anti Money Laundering regulations are adhered to and monitor account activity accordinglyProcessing queue items such as KYC, KYB, SAR, PEP, WLM, and Transaction Monitoring in a timely manner as measured against communicated departmental targetsProvide feedback to management regarding necessary changes and updates; including policies, upgrades, and potential workflowNote:
Keyskills :
critical illnessassistive technologystrategic partnershipspersonal accidentanti money launderingsarfinancial servicestechnological innovationtransaction monitoringkyc