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Sales Manager (CASA)

2.00 to 7.00 Years   Chennai   23 Jun, 2023
Acura Solutions
Job LocationChennai
EducationNot Mentioned
SalaryRs 9 - 12 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Role/Job Title:Senior Sales Manager (CASA)Business:Retail LiabilitiesFunction/ Department:Branch BankingPlace of work:ChennaiRoles & Responsibilities:a) Mentoring a team of Acquisition Managersb) Identifying prospects for acquisition of potential customers for assets products thus generating fee-based revenuesc) Ensuring Sales Acquisition Process is followed including market coveraged) Activating Clients on digital platforms, transactions, thereby responsible for building account float and meeting assigned targetse) Imparting & refreshing product knowledge to team members, ensure complete updated product awareness within the teamf) Responsible of timely resolution of customer queriesg) Ensuring right level of staffing in the branchh) Maintaining low team attritioni) Managing customer centric operations and ensuring customer satisfaction by achieving delivery & service quality normsj) Recommend process changes in order to improve service efficiency and quality across the branch networkk) Monitor the growth and execution as per the defined business planSecondary Responsibilities:a) Regularly conducting activities in the catchment to acquire good quality, HNI customers and build a strong visibilty for IDFC First Bank b) Working on Key Central Initiatives and seeking regular referrals from existing customersc) Collaborating with other team members and support functions to provide products and service offerings to customersManagerial & Leadership Responsibilities:a) Attract and retain best-in-class talent for key roles in their reporting structureb) Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvementsc) Enable teams to drive growth targets by providing necessary support and guidanceKey Success Metrics:NTB acquisitions, Increasing customer share of wallet by deepening and cross selling.

Keyskills :
saving accountcasa salessalescustomer acquisition

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