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SAP - Key User

5.00 to 9.00 Years   Chennai   30 Sep, 2021
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Hardware / Networking
Functional AreaGeneral / Other Software,ERP / CRM
EmploymentTypeFull-time

Job Description

SAP - Key UserThis role has been designated as Edge , which means you will primarily work outside of an HPE office.Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE s values to partner, innovate and act we are an organization that plan, source, and provide quality customer and partner experiences.Brief Position summary:As part of EMEA Regional Fulfilment operations the SC Order Management Key User role involves resolving the EDI signal failures, PO creation issues, PGI fallouts and enable timely shipment of the orders. He/she needs to have good knowledge on SAP S4 Hana and comfortable working with IT team and other Supply Chain functions to resolve the Signal issues & process issues. He/she needs to have good knowledge on Supply Chain Order Management process and good analytical / problem solving skills to fix the bugs.Qualifications/Experience:

  • Bachelors degree in Engineering/Maths/Science
  • 5-9 years working experience in Order management/Supply Chain functions
  • Working knowledge on SAP SD/MM is must. Functional knowledge on S4 Hana is preferred
  • SAP Certifications would be an added advantage
Preferred:
  • SAP Certifications (SD) would be preferred
  • Experience in SAP functional consultant role
  • Exposure to Excel/VB Macro/automations
  • Good exposure to statistical tools, process improvements & Lean concepts
  • Supply Chain experience in Server/storage/networking industry
Responsibilities:
  • Handling problem management tickets with IT
  • Monitoring system performance with regards to IDOC & EDI Signals
  • Work collaboratively with IT/Biz teams to fix the issues/fallouts
  • Incident management & proactive monitoring of EDI issues
  • SAP Job monitoring in SAP SD module
  • SAP Key user access/Super user support for all SAP applications
  • Support SAP UATs
  • Exception handling for all SAP EDI messages
  • IT middleware monitoring and support
  • Escalate/raise early warning signal to Management team/IT for long term issues and high impact orders
  • Identifying the root cause of the issue and do the corrective and preventive actions
  • Provide weekly/monthly reports of IT fallouts and process fallouts to Management team
  • Participate in weekly/monthly calls with IT/Supply Chain Order fulfillment team
  • Proactively monitor the Order backlogs and reduce the order cycle time
  • Project management by partnering with IT/Biz
  • Understand the signal flows and system hierarchies of various supply Chain/Vendor systems
  • Monitor and track the Partner Managers performance on shipment issues (Technical)
  • Manage the SAP/other tools accesses for the Supply Chain team members
  • Recommend, implement and ensure SOX compliance
  • Develop and maintain the Process documents (SOP)
  • Communicate the system changes to all the stakeholders on time
  • Periodically review the process and remove the Non-value-adds
Professional skills:Results and Performance Driven
  • Self-Starter
  • Assertiveness
  • Eye for details
Customer Centric
  • Responsiveness & Follow-Through (Act as a Trusted Advisor)
  • Focus on Customers
  • Provide timely solutions
  • Handle E2E process issues effectively
Personal Effectiveness
  • Good Communication skill (oral and written)
  • Analytical and problem solving skill
  • Interpersonal skill
Others
  • Knowledge on Lean Six Sigma Methods and Tools
  • Navigation skill in SAP SD/MM Module
We offer: A competitive salary and extensive social benefits Diverse and dynamic work environment Work-life balance and support for career development An amazing life inside the element! Want to know more about it Then let s stay connected!https://www.facebook.com/HPECareershttps://twitter.com/HPE_CareersHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.Job:Supply Chain & OperationsJob Level:IntermediateHewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.,

Keyskills :
six sigmalean six sigmaroot causesupply chainuser supportorder managementsap sdearly warningstatistical toolsorder fulfillmentsap functional consultancyproblem solving

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