Senior BA, Records Management

Job Description

JOB SUMMARYThe Records Management Squad is part of a newly formed 1st line centre of excellence under Group CDO - Data Agility & Solutions Hive. The role will support the squads efforts through the provision of effective solution design on agreed process for records management capabilities under the Data & Privacy Transformation Program. The role will work externally with extended CDO& program team, Business & Functions partners & 2nd line compliance colleagues to design, implement & operationalise capabilities for Records management. The role will ensure that these capabilities are operating effectively in BAU to achieve and manage the respective risk reduction objectives in this area. The role will also provide timely feedback to improve user experience & simplify solution design. The successful candidate should perform business requirement analysis using the right collaboration tools and techniques and support Product Owner and Scrum Master on process analysis and documentation, testing coordination, developer intermediation, etc. Candidate must have a good understanding of organisations Data Management policy & Records Management Standards, exposure to Scrum Methodology & enterprise records management solutions is preferred which service the domain in addition to operational processes.RESPONSIBILITIES

• Undertake requirements solicitation from stakeholders/end users and turn into well-formed formal requirements into BRD or User Stories.
• Dig deeper to the problems rather than superficial requirement documentation - to identify the root cause of the problem statement, what and why something is required.
• Perform AS-IS/TO-BE process mapping
• Undertake factual analysis as required to validate/challenge and refine requirements.
• Partner with other delivery teams to ensure solution definition meets requirements and is delivered with accuracy and quality.
• Enabling clear traceability of the requirements (starting with the BRD / user stories) and usage of process flow diagrams, as is and to be processes clearly documented - get it right the first time.
• Come up with clear Test scenarios / exit criteria and engage testing team well ahead to drive the quality of testing.
• Support the Business /Functions & 2nd line CFCC teams requirements to review and document the strategic requirements, working closely with both internal and external stakeholders and collaboration partners to deliver the required deliverables.
• Be involved in the change management governance process to ensure that there is a smooth transition from Project to BAU
• This role highly require candidate with strong understanding of data management, data visualisation expertise & Records Management standards.
• Regulatory & Business Conduct
• Display exemplary conduct and live by the .
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Banks Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• External: 1st Data Governance teams from Business / Functions & 2nd line from CFCC
• Internal: Data Management Partners, Program Governance & Risk Assurance

Other Responsibilities

• Highly motivated individuals with a strong track record of achievement and high-performance drive, especially with similar previous roles in Banking.
• A team player and enjoy interacting with people of all levels in a multicultural environment.
• Able to creatively apply analytical solutions to business problems and can think out of the box in adapting to changes.
• Ability to work under constant pressure to tight deadlines and deliver high quality output.

Role Specific Technical Competencies

• Documentation - BRD/ FSD /Business Glossary/Data Model/Test Strategy/Project Plan, Process Flow diagram etc.
• Project Management Methodologies - Waterfall SDLC, Agile, Scrum etc.
• Proven problem-solving & process mapping & visualisation skills
• Presentation Skills - Data Story telling using visualisations is must
• Soft Skills - Communication/Negotiation/Relationship Building/Influencing

About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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Keyskills :
Test ScenariosData ManagementScrum MethodologyTest StrategyData VisualisationData ModelNegotiationInfluencingDocumentationRelationship BuildingRecords ManagementProject Management MethodologiesBusiness GlossaryProblem-solvingProcess Flow dia