Service Account Manager (SAM)

6.00 to 8.00 Years Chennai 19 Dec, 2023

Job Location	Chennai
Education	Not Mentioned
Salary	Not Disclosed
Industry	Telecom / ISP
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

Key Deliverables Implementation the CSM (Client Service Management) Organization & SAM Strategy for the Airtel Enterprise Services with the Customers. Implementation of Network Performance Measures & Undertake Periodic Reviews of Customer network Performance Identify and Deploy Measures to Improve Service Levels Develop & Nurture Relationships with relevant people at Client Organization. Identify opportunities to shore up recurring revenue opportunitiesSkills Required Customer Focus and Customer first attitude Reasonable Commercial, process and Business Awareness Perseverance and go getter attitude. Collaborative relationships building & working Effective Communication and Impact Self-Management and Personal Development.Educational Qualifications Engineering degree with MBA (Desirable) or Diploma / Engineering degree.Work Experience 6- 8 years of technical operations and Customer Facing experience.,

Keyskills :
Customer FocusCommercial AwarenessBusiness AwarenessEffective CommunicationPersonal DevelopmentProcess AwarenessPerseveranceCollaborative Relationships Building

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Service Account Manager (SAM)

Job Description

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