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Service Now Lead

7.00 to 9.00 Years   Chennai,India   07 Jul, 2023
Value1
Job LocationChennai,India
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaIT
EmploymentTypeFull-time

Job Description

Client ProfileLeading IT company dominating Telecom and Networking domain over 20 years, with presence in 60 locations across the world is looking out for immediate joiners for their team in IndiaRequirements:

  • 7 - 12.5 years work experience
  • Implementation of ServiceNow Modules, administration, improvement and support of latest ServiceNow platform.
  • Perform minor and major enhancements requests to a clients ServiceNow instance(s), including changes to the user interface, system properties, foundation data, existing workflows.
  • Extensive experience of working with ServiceNow glide objects such as GlideRecords, GlideSystem, GlideAggregate, GlideAjax etc.
  • Implementation of ServiceNow Modules, administration, improvement and support of latest ServiceNow platform.
  • Perform minor and major enhancements requests to a clients ServiceNow instance(s), including changes to the user interface, system properties, foundation data, existing workflows.
  • Extensive experience of working with ServiceNow glide objects such as GlideRecords, GlideSystem, GlideAggregate, GlideAjax etc.
  • Facilitate roll out of new applications and modules in ServiceNow
  • Perform ServiceNow upgrade administration assistance to ensure clients leverage of the latest releases of the ServiceNow application ensuring implementation occurs in a timely manner with minimal or no disruption to client IT operations
  • Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
  • Ensure tool configuration consistency across development, testing and production environments
  • System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
  • Event Management, Discovery, Service Mapping and Orchestration
  • Should know the offerings available with ServiceNow ITOM Suite as well as CMDB.
  • Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting
  • Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus)
  • Effective communication skills via verbal and non-verbal methods
  • Strong attention to detail
  • Manages work against an often-demanding timeline
Primary Skills :
  • ServiceNow Development
Secondary Skills :
  • ServiceNow IT Operations Management
Working hours :5 day working and HYBRID modelJob Location :Subject to business requirements in any of their offices located in Chennai, Hyderabad, Bangalore and PunePosition :5Discussion Rounds :Level 1 - Virtual Technical interview with internal teamLevel 2 - Virtual Interview with clientLevel 3 - HR DiscussionEducational Qualification :B.E-Bachelor Of Engineering, MCA - Master Of Computer Application, B.Tech - Bachelor of Technology , M.Tech

Keyskills :
ServicenowCSSXmlHttpItilHTMLAJAXREST/SOAPServiceNow IT Operations ManagementServiceNow Development

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