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Solution Design Additional Leadership Role

3.00 to 5.00 Years   Chennai   18 Oct, 2021
American Express
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryTravel / Tourism
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

Key additional responsibilities:

  • Leads, monitors, and supervises SID Engagement Team to achieve goals, as per organization direction.
  • Provide coaching, motivate and inspire the team by creating an environment that promotes positive communication, encourage learning, growth, talent retention.
  • Ensure the team, work in most productive, efficient/effective way.
  • Work closely with SID stakeholders to ensure effective process and highlight/resolve issues may arise.
  • Continuously improve the processes. Identify trends, opportunities to improve overall process.
  • Manage escalation coming in from Commercial Team.
  • Provide SID Engagement team stats via monthly report.
Additional key requirement: leadership and influencing skillsLocationIndia - Virtual LocationIt is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.GBT Recruitment Privacy Statement,

Keyskills :
sidcolorcoachingreligioncommercialleadershipengagementescalationrecruitmentcitizenshipcommunicationNGOSSTAMProduct ModellingTMFService ActivationEnhanced Telecom Operations MapProduct Catalog

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