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Sr.Data Engineer

5.00 to 8.00 Years   Chennai   06 Aug, 2021
RAIDMAX TECHNOLOGIES PVT LTD
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Denodo is always looking for technical, passionate people to join our Services Engineering team. We want a professional who will consult, develop, train and troubleshoot to enhance our clients journey around Data Virtualization.Your mission: to help Denodo users achieve and maintain success through accelerated adoption and productive use of Denodo solutions.In this role, you will successfully employ a combination of high technical expertise and client management skills to conduct troubleshooting and issue resolution, provide technical guidance and advice through remote or on-site consulting engagements, deliver timely and complete solutions to customer issues, and being a critical point of contact for getting things done among Denodo, partner and client teams. Our client s rely on data in their daily operations. You will be called upon to creatively assist our customers in ensuring they are successful in their data processing endeavors utilizing our products.Duties & ResponsibilitiesAs a Sr. Data Services Engineer you will successfully employ a combination of high technical expertise, research and investigative know-how, troubleshooting and problem-solving techniques, and communication skills between clients and internal Denodo teams to achieve your mission.

  • Obtain and maintain strong knowledge of the Denodo Platform, be able to deliver a superb technical discussion, including an overview of our key and advanced features and benefits, services offerings, differentiation, and competitive positioning.
  • Constantly learn new things and maintain an overview of modern technologies.
  • Provide technical consulting, training and support.
  • Diagnose and resolve clients inquiries related to operating Denodo software products in their environment.
  • Participate in problem escalation and call prevention activities to help clients and other technical specialists increase their efficiency when using Denodo products.
  • Be able to address a majority of technical questions concerning customization, integration, enterprise architecture and general feature/functionality of our product.
  • Provide timely, prioritized and complete customer-based feedback to Product Management, Sales, Support and/or Development regarding client s business cases, requirements and issues.
  • Train and engage clients in the product architecture, configuration, and use of the Denodo Platform.
  • Promote knowledge and best practices while managing deliverables and timelines.
  • Capable of building and/or leading the development of custom deployments based on and even beyond client s requirements.
  • Manage client expectations, establish credibility at all levels within the client and build problem-solving partnerships with the client, partners and colleagues.
  • Develop white papers, presentations, training materials or documentation on related topics and contribute to knowledge management activities.
  • Participate in on-call support of Denodo products.
  • Be willing to travel as necessary to address or service customer needs
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Keyskills :
sqljavadata warehousinginformaticapythonwhite papersdata servicesdata processingproblem solvingissue resolutionstatements of work sowoncall support

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