Sr. Technical Acct. Specialist, NA TCS

1.00 to 3.00 Years Chennai 03 Sep, 2022

Job Location	Chennai
Education	Not Mentioned
Salary	Not Disclosed
Industry	Pharma / Biotech
Functional Area	General / Other Software
EmploymentType	Full-time

Job Description

Lead West customers (may include some Key/Global accounts) in technical matters relating to:
- Drug-closure compatibility
- Packaging recommendations
- Component processing
- Functionality
- Product/packaging development
- Extractable/leachables and other test requirements
- Complementary systems, such as devices, safety administration systems, etc.
- Other information as needed to help assure West products will meet their requirements
Take a proactive role as technical interface between the customer and Wests functions:
- Be an active part of the market segmented sales teams
- Support development of commercial strategies for products / services and customers
- Represent the Voice of Customer to the West organization
- Update the cross functional teams on technical issues/projects within customers:
  - Interface with customers and account managers to obtain the background information and customers technical requirements on projects
  - Advise on the status of and drive technical aspects of internal and external customer-linked projects
Promote, present and actively participate in growing West business:

Prepare technical presentations and training materials
Lead technical seminars / symposiums with customers
Educate customers on product applications
Share industry insights with customers
Provide blogs and other support to reinforce industry thought leadership

Represent West in tradeshows, conferences, seminars and industry forums:
- Prepare abstracts and industry presentations
- Contribute to generation of posters
- Present to industry
- Interface with industry leaders on technical topics

Keyskills :
Technical

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Sr. Technical Acct. Specialist, NA TCS

Job Description

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